GiantPets QuickCare Pet Insurance
Companion Pet Insurance

Make a Claim
  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PTZ Insurance Agency, Ltd.
    P.O. Box 2150 , Buffalo, NY 14240-2150

    Phone: 1-866-600-0501
    Fax: 1-866-369-PETS (7387)

    Call Center Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.


• One in three pets will need emergency veterinary treatment every year.

• Two out of every three pets will experience a significant health problem during their lifetime.